Info

MATERIAL

We use soft and/or fitted t-shirts for women, men, unisex and kids wear. Some of our products, as noted, use organic cotton, hemp and recycled polyester. Most are a combination of ring-spun preshrunk cotton jersey knit and polyester.

AIRLUME COMBED & RING-SPUN COTTON. NO C.O.E.

We have been preaching the combed and ring spun message since day one, back when all the other guys were using carded open end. We have been true to our core belief that quality garments start at the thread level, which is exactly where we start our design process. Our signature Airlume Combed and Ring-Spun Cotton is engineered to create the softest, smoothest tee you’ve ever felt.

THE AIRLUME DIFFERENCE?
  • Clean Cotton: We comb out 2.5x more impurities than standard ring spun cotton
  • Long Staple Cotton: This makes for less stray fibers and a tight-knit print surface
  • Eco-Dyed: Our fabric is dyed using 7x less water and eco-friendly dyes

BAGS

Our bags are made with 100% polyester fabric.

 

 


 

PRINTING

Our t-shirts are printed using Direct to Garment technology. DTG provides an excellent image quality with durability and is soft and breathable. (See images below.)

DTG inks are eco-friendly, CPSIA-compliant, non-toxic, non-hazardous, and soluble in water. They're free from heavy metals, formaldehyde, and Alkylphenol Ethoxylates (APE).

   


 

Garment Care

Wash garment inside-out in cold water with similar colors using a gentle wash cycle.

If ironing is necessary, iron the garment inside-out and use the lowest heat setting.

Tumble dry low or hang-dry the garment.

Avoid using bleach and do not dry clean.

With DTG printing technology, the shirt must be sprayed with a natural, safe, non-toxic solution to ensure color vibrance and durability of the printed design. Not to worry! It is harmless and will vanish after the first wash.

  


 

SHIPPING

US orders typically take 2-5 business days to process and 2-7 business days to ship. International orders may take a few days to a few weeks longer due to customs and/or international shipping complexities.

DELIVERY

We deliver to most places in the world. You shall cover delivery costs. Delivery prices are additional to the Product’s price and may vary depending on delivery location and/or sort of Products, and additional charges may be added to the order for remote or difficult to access locations that require special attention. Flat rate delivery charges are shown on our checkout page; however, we reserve the right to advise you of any additional delivery charges that apply to your specific delivery address.

Some Products are packaged and shipped separately. We cannot guarantee delivery dates and to the extent permitted by law accept no responsibility, apart from advising you of any known delay, for Products that are delivered after the estimated delivery date. Average time for delivery may be shown on the Site. It is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming order can be subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make Product delivery as simple as possible.

Ownership of the Products will only pass to you/Customer after we receive full payment of all sums due in respect of the Products, including delivery charges and taxes, and deliver the Products to the carrier. 

We make no guarantees with respect to any collaboration we undertake with you, including any collaboration with respect to Services, Products (including new Products) or any integration with a vendor platform.

 

Return Policy

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

The return address is set by default to the Printful facility. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 4 weeks. If Printful's facility isn't used as the return address, you would become liable for any returned shipments you receive.

Wrong Address - If you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer.

Returned by Customer - It is best to advise your end customers to contact you before returning any products. We do not refund orders for buyer’s remorse, and size exchanges are to be offered at your expense and discretion. A new order, at your expense, would need to be placed for an updated size if you choose to accept or offer size exchanges to your end customers.

Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer's specifications or clearly personalized, therefore Printful reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.